Shipping Policy
Shipping Policy – Bright Storage Containers
At Bright Storage Containers, we are committed to delivering your containers safely, efficiently, and with full transparency. Please review our shipping policy below.
1. Order Processing & Cut-Off Time
- Orders are processed within 2–3 business days after payment confirmation.
- Order cut-off time is 5:00 PM (CT). Orders placed after 5:00 PM will be processed on the next business day.
- Orders are not processed or shipped on weekends or holidays.
- During periods of high order volume, processing times may be extended. If a significant delay occurs, you will be notified by email.
2. Shipping Methods & Delivery Times
Due to the size and weight of our containers, all orders ship via freight carriers.
Estimated delivery times within the continental United States:
- Standard Freight Shipping: 5–7 business days
- Expedited Freight Shipping: 3–5 business days, subject to availability
Delivery times may vary based on location, carrier availability, and weather conditions.
3. Shipping Costs
- Shipping is FREE on all orders within the continental United States.
- No additional shipping charges will be added at checkout.
4. Freight Delivery & Receiving
- Freight deliveries require appropriate access for unloading. Customers should ensure the delivery location can safely accommodate the container and delivery equipment.
- Inspect your shipment upon arrival for any visible damage.
- If damage is present, document it with photographs and notify us within 5 business days of delivery.
5. Returns & Restocking
- 0% restocking fee applies to eligible returns.
- Returns must comply with the terms of our Return & Refund Policy.
6. International Shipping
At this time, Bright Storage Containers ships within the United States only.
For international shipping inquiries, please contact us directly.
7. Tracking Your Order
Once your order ships, you will receive an email containing tracking information.
Please allow up to 24 hours for tracking details to update after shipment information becomes available.
8. Contact Us
If you have questions about shipping, delivery times, or freight requirements, please contact us:
Email: sales@brightstoragecontainers.com
Phone: +61 420 975 723
We are committed to providing clear shipping information and reliable service throughout the purchasing and delivery process. Thank you for choosing Bright Storage Containers.
